Visit Spokane introduces “ACE” New Mobile Visitor Information Center debuts at Hoopfest
The name is ACE, otherwise known as the Visit Spokane Mobile Visitor Information Center. And when we say “mobile” we mean it: ACE is a 2013 Ford Transit Connect that will hit the road to go where the visitors are.
ACE’s very first assignment starts this Friday, June 27, when ACE will be working the crowds during Hoopfest, the annual 3-on-3 basketball tournament that takes over downtown Spokane.
“We’ll be stationed at Hoopfest for three days, ready to give out all the best, latest information on things to do in our region,” says Melissa Skomer-Kafton, Visit Spokane’s new Visitor Engagement Specialist. Parked near the INB Performing Arts Center, ACE and Melissa will be available for the Hoopfest crowds and everyone who takes part in Saturday’s Spokane on the Rocks event.
Melissa and ACE will be driving to a variety of region-wide events throughout the summer and into fall. Like a traditional visitor center housed in a building, ACE will be stocked with maps, brochures, visitor guides and many other materials available for visitors and locals alike.
“ACE is the next step in our strategy to provide the best possible customer service for the visitor,” said Cheryl Kilday, Visit Spokane President & CEO. “We had our Visitor Information Center located downtown on West Main Avenue from 1996 until last year. Then we opened our Visitor Information Center Kiosk in River Park Square and now, with ACE, we’ll be able to go wherever visitors are located.”
In July, Visit Spokane will open another Visitor Information Center Kiosk, this one located in the Spokane Valley Mall. The Visitor Information Center located inside the A-B Terminal at Spokane International Airport continues to serve visitors arriving by plane.
ACE — a name designed to simply reflect the destination expertise available to the visitor — has been decorated with a very colorful graphic treatment, including a big smile on the hood, that will make it easy to spot.
“ACE is hard to miss, and that’s the way it should be,” said Kilday.
Follow ACE’s Twitter account @VisitSpokaneACE to find out where ACE will be next.